Privacy Policy – betx7

1. Introduction

1.1 betx7 ("betx7", "we", "us", "our") is committed to protecting the privacy of all users of the betx7 platform at betx7.one ("Platform"). This Privacy Policy describes how betx7 collects, uses, stores, shares, and protects personal data submitted by or collected from users ("you", "your") in connection with your use of the Platform.

1.2 By registering a betx7 account, depositing funds, placing a bet or wager, or otherwise using the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

1.3 This Privacy Policy should be read alongside the betx7 Terms & Conditions, which govern your use of the Platform and form part of the overall agreement between you and betx7.

2. Data We Collect

2.1 Registration Data. When you create a betx7 account we collect your full legal name, date of birth, residential address, Pakistani mobile number, email address, and chosen password (stored in encrypted form). This data is necessary to open and manage your account.

2.2 Identity Verification (KYC) Data. To comply with anti-money laundering obligations and to verify that you meet the 18+ age requirement, betx7 collects copies of government-issued identification (CNIC, passport, or equivalent), selfies or video verification, and, where required, proof of address and source of funds documentation.

2.3 Financial Data. We collect details of your deposits, withdrawals, and transaction history on the Platform. This includes mobile wallet references (JazzCash, Easypaisa), bank account identifiers (HBL, UBL, Meezan Bank, Bank Alfalah), and cryptocurrency wallet addresses (USDT TRC20). betx7 does not store full card numbers.

2.4 Betting & Gaming Data. betx7 collects a full record of your bets, wagers, casino game sessions, stakes, odds accepted, results, and winnings on the Platform. This data is used for account management, dispute resolution, and responsible gaming monitoring.

2.5 Technical & Device Data. When you access betx7 we automatically collect your IP address, browser type and version, operating system, device identifiers, referring URLs, pages visited, session duration, and clickstream data. This data is collected via server logs and analytics tools.

2.6 Communications Data. If you contact betx7 support via live chat or email, we retain a record of that correspondence including chat transcripts, email content, timestamps, and the resolution applied to your query.

2.7 Responsible Gaming Data. If you apply deposit limits, self-exclusion, or other responsible gaming tools via your betx7 account settings, we record those settings and their activation dates to ensure they are applied consistently and cannot be inadvertently overridden.

3. How We Use Your Data

3.1 betx7 processes your personal data for the following purposes:

• Account Management: To create, verify, maintain, and administer your betx7 account and to authenticate your identity each time you log in.
• Service Delivery: To process deposits and withdrawals, accept and settle bets, operate casino and game sessions, and deliver the core Platform services.
• Regulatory Compliance: To comply with anti-money laundering (AML), counter-terrorism financing (CTF), and know-your-customer (KYC) obligations applicable to betx7's licensing and operational jurisdiction.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, collusion, and other prohibited conduct on the Platform.
• Responsible Gaming: To monitor betting patterns that may indicate problem gambling behaviour, to enforce account restrictions set by the user, and to proactively reach out to users displaying at-risk patterns.
• Customer Support: To respond to your enquiries, resolve disputes, and provide assistance related to your betx7 account.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, and improve the performance, features, and user experience of the betx7 Platform.
• Marketing Communications: To send you relevant promotional offers, bonus notifications, and betx7 news where you have consented to receive such communications. You may opt out at any time via your account notification settings.

4. Legal Basis for Processing

4.1 betx7 processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to perform the contract between you and betx7 (account registration, service delivery, payments).
• Legal Obligation: Processing required to comply with applicable AML, KYC, and regulatory requirements.
• Legitimate Interests: Processing carried out in the pursuit of betx7's legitimate business interests, including fraud prevention, platform security, and service improvement, where those interests are not overridden by your fundamental rights.
• Consent: Processing based on your specific, informed, and freely given consent, including for marketing communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.

5. Data Sharing

5.1 betx7 does not sell, rent, or trade your personal data to third parties for their own commercial purposes.

5.2 betx7 may share your personal data with the following categories of recipients for the purposes described in this Policy:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Skrill, Neteller, and cryptocurrency gateway providers, to the extent necessary to process your financial transactions.
• KYC & Identity Verification Providers: Third-party identity verification services that assist betx7 in completing KYC checks in accordance with applicable regulatory requirements.
• Game Software Providers: Licensed casino and sports data providers whose software powers betx7 games and odds feeds, where limited session data must be shared for game integrity and dispute resolution purposes.
• Legal & Regulatory Authorities: Competent regulatory bodies, law enforcement agencies, and courts where betx7 is required by law to disclose information or where disclosure is necessary to protect betx7's legal rights.
• Professional Advisors: Lawyers, accountants, and auditors acting in a professional capacity and subject to confidentiality obligations.

5.3 All third parties with whom betx7 shares personal data are required to process that data in compliance with applicable data protection standards and solely for the purposes for which it was disclosed.

6. Cookies & Tracking Technologies

6.1 betx7 uses cookies and similar tracking technologies (pixels, web beacons, local storage) to operate and improve the Platform. Cookies used by betx7 fall into the following categories:

• Strictly Necessary Cookies: Required for the Platform to function, including session management, login authentication, and security tokens. These cannot be disabled.
• Performance & Analytics Cookies: Used to understand how users interact with betx7, identify technical issues, and measure the effectiveness of Platform features.
• Functional Cookies: Used to remember your preferences such as language, currency display, and odds format settings.
• Marketing Cookies: Used with your consent to deliver relevant betx7 promotional content. You may decline marketing cookies via your browser settings or the betx7 cookie preference centre.

6.2 You can control cookie preferences through your browser settings. Disabling strictly necessary cookies may impair your ability to use the betx7 Platform.

7. Data Retention

7.1 betx7 retains your personal data for as long as your account remains active and for such additional periods as are required by applicable law or regulatory obligation. Specifically:

• Account and KYC data is retained for a minimum of five years following account closure, in accordance with AML regulatory requirements.
• Transaction and betting history records are retained for a minimum of five years following each transaction.
• Customer support correspondence is retained for three years from the date of the interaction.
• Technical and device data collected via logs is retained for up to 12 months.

7.2 Upon expiry of the applicable retention period, betx7 will securely delete or anonymise your personal data.

8. Security

8.1 betx7 applies appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and betx7 servers
• Salted cryptographic hashing of passwords – betx7 staff cannot read your password in plain text
• Two-Factor Authentication (2FA) available for all betx7 accounts
• Role-based access controls limiting internal data access to authorised personnel only
• Regular security assessments and penetration testing of Platform infrastructure

8.2 Despite these measures, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your betx7 login credentials. If you suspect a security breach on your account, contact betx7 support immediately via live chat.

9. Your Rights

9.1 Subject to applicable law and betx7's regulatory obligations, you have the following rights in respect of your personal data held by betx7:

• Right of Access: To request a copy of the personal data betx7 holds about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data.
• Right to Erasure: To request deletion of your personal data, subject to betx7's legal retention obligations.
• Right to Restriction: To request that betx7 restrict processing of your personal data in certain circumstances.
• Right to Object: To object to processing based on legitimate interests, including profiling for marketing purposes.
• Right to Withdraw Consent: To withdraw consent to marketing communications at any time without affecting prior processing.

9.2 To exercise any of these rights, contact betx7 via live chat or by email at [email protected] (plain text – not a clickable link). betx7 will respond to verified requests within 30 days.

10. Children's Privacy

10.1 The betx7 Platform is strictly for adults aged 18 years and older. betx7 does not knowingly collect personal data from individuals under 18. If betx7 becomes aware that personal data has been collected from a minor, that data will be deleted and the associated account will be permanently closed.

10.2 If you believe a minor has registered a betx7 account, please contact betx7 support immediately so that appropriate action can be taken.

11. International Data Transfers

11.1 betx7 may transfer your personal data to servers or service providers located outside Pakistan. Where such transfers occur, betx7 takes appropriate safeguards to ensure your data is protected to a standard equivalent to that described in this Privacy Policy, including through contractual clauses and technical security controls.

12. Changes to This Privacy Policy

12.1 betx7 may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory requirements, or our data processing practices. Material changes will be communicated to registered users by email or by prominent notice on the Platform at least 7 days before taking effect.

12.2 Your continued use of betx7 following the effective date of any revision constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

13.1 If you have questions, concerns, or requests regarding this Privacy Policy or betx7's data processing practices, please contact us via:

• Live Chat: Available 24/7 at betx7.one
• Email: [email protected] (plain text – not a clickable link)

This Privacy Policy was last reviewed and updated on 1 June 2026.